ServiceNow has been cutting several hundred jobs as part of a global restructuring, the latest sign of pressure on the software industry. A ServiceNow spokesperson said a “low-single-digit” percentage of the company’s total staff has been affected by the cuts, which have occurred for several months this year. ServiceNow ended 2025 with 29,187 employees, so
This essay as told is based on a conversation with Max Votek, co-founder and managing partner of Customertimes, a business consulting firm that helps Fortune 500 companies implement AI. This essay has been edited for length and clarity. Companies are quick to blame layoffs on artificial intelligence. But from my perspective, advising Fortune 500 companies
This essay as told is based on a conversation with Gu Yichen, a 31-year-old Chinese national living in California. After being laid off by Google, he returned to Amazon, where he works on an H-1B visa. His words have been edited for length and clarity. I spent my sophomore year of high school as an
