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Netflix’s top product executive says all employees should have an ‘aspiration for fluency in AI’

Netflix’s top product executive says all employees should have an ‘aspiration for fluency in AI’

Netflix hopes employees across the company will develop an “aspiration for AI fluency” as the technology reshapes the way work is done, a senior executive said. Elizabeth Stone, Netflix’s chief product and technology officer, said in an episode of “Lenny’s Podcast” released Sunday that the streaming giant is encouraging all employees, from new hires to

Netflix hopes employees across the company will develop an “aspiration for AI fluency” as the technology reshapes the way work is done, a senior executive said.

Elizabeth Stone, Netflix’s chief product and technology officer, said in an episode of “Lenny’s Podcast” released Sunday that the streaming giant is encouraging all employees, from new hires to senior executives, to become more comfortable using AI.

“The way we’ve approached this so far is, instead of trying to articulate at every level exactly how AI changes those expectations, we overlay all of the Netflix talent, the people on the team and those who are hiring, to talk about an aspiration for AI fluidity,” he said.

Stone told podcast host Lenny Rachitsky that expectations will vary depending on the employee’s role and career stage.

“The most helpful thing is not to make it a specific level or a specific role, but to encourage everyone to have expectations about AI fluency,” Stone said.

Stone said AI fluency, which he acknowledged is “something difficult to define,” is not about using the technology for the sake of using it. Instead, he said it means understanding where technology is useful, exercising “good judgment” and keeping an open mind to “explore and try new things.”

“That’s a non-negotiable for all roles, and that’s true at the highest levels of Netflix, where we talk about how we, too, need to be deeply fluent in AI, even if we’re not writing code as part of our daily work,” he said.

The emphasis on AI fluidity has also changed Netflix’s hiring practices, Stone said, explaining that the company talks about AI during interviews to understand how job seekers think about technology and how they use AI tools in their daily lives.

Despite growing concerns that AI could reduce demand for entry-level workers across the workforce, Stone said junior talent remains a “critical part” of Netflix’s hiring strategy.

“We’re still hiring young people, and they’re really important to our talent strategy,” Stone said, pointing to the company’s new graduate and internship programs.

He added that younger employees may be more open-minded, more comfortable with emerging AI technologies and more in tune with how entertainment is changing.

“I can guarantee you that the above professional talent will also teach seniors like me a lot of new things,” Stone told Rachitsky.