The Segway MUXI is a sleek cargo bike, and that’s not a sentence I expected to write. Most utility bicycles wear their practicality on display. The MUXI does the opposite: it combines retro-inspired styling with smart technology that makes getting outdoors and running everyday errands feel a little less like chores.

The short version

The MUXI is designed for trips where you don’t really think twice: going to work, shopping or meeting friends. It feels like a commuter bike until you need it to do something else, and that’s what makes it so appealing.

What makes the MUXI stand out from other bikes around the $1,699 price point is the sheer number of features and the way it all works together. Accessories add utility without making the bike feel bulky, while technology quietly helps make riding feel more controlled and predictable. It’s a philosophy that’s more like a premium car than a typical electric bike.

How we tested the Segway MUXI

I’ve ridden many electric bikes over the years and always look for the personality of each bike. Sometimes it takes tens of kilometers to discover it. The MUXI was revealed almost immediately.

After a few days I realized what it reminded me of: a Vespa. It’s the same type of vehicle you get into without much planning. You go to work, stop by the neighborhood market, stop at your favorite pub or pick up dinner on the way home. You’re not thinking about how far or how fast you can travel. You’re thinking about how fun it is to get there.

I typically test the range by doing a repeat 16-mile loop on the bike’s highest assist setting until the battery runs out to see how far I can go. That didn’t seem like the right test for the MUXI. Segway advertises up to 80 miles of range, but this isn’t really a bike that asks for that ride. This is not your Tour de France endurance racer. Instead, its strength is that you can spend days taking short trips (think 5-6 mile round trips) around town without even thinking about the charger.

The only warning came after the bike had been unused for a week or more. On several occasions I came back to find the battery was lower than I expected. Always-on features like AirLock and Motion Alert may be contributing to that standby drain, so it’s worth checking the battery before setting out if the bike has been sitting for a while between rides.

Design and features

The MUXI leans toward a refined, almost retro aesthetic, with olive and sage color combinations accented by tan grips, a matching saddle, and tires with tan sidewalls. It’s a look that feels more like a European city bike than a utilitarian workhorse, and one of the reasons the MUXI doesn’t immediately register as a cargo bike.

The step-through frame has a short, sturdy profile with a sturdy MIK-compatible rear mount, but its 45-inch wheelbase matches Segway’s MYON commuter. Rather than relying on an extra-long frame to indicate its usefulness, the MUXI earns its charging credentials through its capacity. A 750W rear hub motor producing up to 80Nm of torque makes hauling groceries, carrying a passenger or loading the rear rack surprisingly easy.

The bike rolls on 20 x 3-inch tires and has a low 20-inch standover height, suitable for riders between 4’8″ and 6′ tall. There’s even an optional $229 electronic dropper post. [not shown] Available through professional installation that will automatically lower the seat when stopped, providing comfort to that range of passengers.

One of its most distinctive features is the twin-tube frame with integrated headlight and taillight. Instead of a single traditional down tube, two parallel tubes hold the IPX7 battery low in the chassis, giving the bike a stable feel that reminds me more of a small motorcycle or dirt bike than a typical bicycle. However, there is no suspension.

That same design thinking carries over to the accessories, which are what really set the MUXI apart from other utility bikes. The optional luxurious passenger kit with footrest [$120, shown] not only does it add a back seat [for a rider up to 120 lbs.]—Expands the visual identity of the bicycle. Instead of the usual mesh or fabric wheel covers, Segway uses smoked and tinted plastic panels that almost look like oversized sunglasses. They keep passengers’ shoes and pant legs out of the spokes while making the bike look intentionally designed rather than simply equipped with cargo accessories.

An optional middle basket. [$130, not shown] which runs over the removable battery, with a hatch to keep it accessible, uses those same tinted panels to make the center area usable for storage. But this is best suited for tall or at least long-legged riders as it significantly reduces the height of the stand and can hit your knees depending on how you pedal. Honestly, my favorite accessory was something simpler: the front basket. [$100, shown].

Performance

Segway approaches electric bikes first as a technology company. The controls are different from other bikes, replacing traditional up and down assist buttons with a small joystick. The companion app is also one of the most useful I’ve tested, offering features like Bluetooth proximity AirLock. [with Apple Find My]Optional $99.99 rearview radar and turn-by-turn navigation displayed directly on the bike’s high-resolution water-resistant TFT center display that automatically adjusts brightness, a surprisingly rare feature in cycling apps. Still, even experienced riders will have a learning curve with the bike and app controls.

The MUXI is a Class 2 electric bike with a throttle that can reach up to 20 mph or pedal assist up to 23 mph if you unlock Class 3 mode. Instead of a traditional transmission, it uses an automatic transmission that continually adjusts power as you pedal, keeping the ride smooth and consistent without asking you to think about changing gears. The low center of gravity contributes to the feeling of balance.

It’s slower than many competitors, but speed isn’t really the point. The MUXI is designed to feel composed and predictable, especially when carrying groceries, a passenger, or both. Nearly every piece of technology on the bike supports that goal, from traction control and hill descent control to my favorite feature, Hill Start Assist, which prevents the bike from rolling backwards when you’re stopped on a slope.

So who is the Segway MUXI for?

The Segway MUXI is for riders who want a bike that feels just as good pulling into a coffee shop (after all, it comes with a built-in cup holder for insulated cups) as it does outside a grocery store or elementary school. It’s undeniably stylish, but also deeply practical. And just like a premium car, the technology isn’t there just because it can be: it works quietly in the background to make every ride feel a little smoother, a little easier, and a little more predictable.

Technical specifications

Awards for the House of the Future of Popular Science 2026

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